Key Features

  • Order processing
  • E-Commerce
  • Automated credit card processing
  • Warehouse and despatch
  • Marketing controls, reports and analysis
  • Stock and purchase management
  • Management reports
  • SAGE and Access accounts integration
  • Postal address search
  • Customer contact CRM tools
  • Remote site capability
  • Integrated transactional website
  • B2B and B2C capability
  • Microsoft SQL Server database

Benefits at a glance

  • Quick, easy customer and product search
  • Accurate, speedy, automatic credit card processing
  • Rapid, accurate order processing
  • Detailed customer history
  • Flexible order options
  • Simplified despatch process
  • Seamless integration with SAGE and Access accounts and others
  • Customer contact CRM for first class customer service

Processing

  • Easy-view opening screen
  • Order processing
  • Extensive product search
  • Multiple operators
  • Up sell / cross sell / substitutes
  • Multiple carriage options
  • Warehouse operations
 

CRM

  • Multiple order notes
  • Actions
  • Multiple letter bank
  • Print or email
 

Stock Control

  • Purchase orders for stock and drop shipment
  • Automatically create purchase orders
  • Quarantine controls
 

Warehouse

  • Barcoded pick, pack and despatch
  • Goods inwards
  • Customer returns management

Product Management

  • Descriptions, features, images, keywords
  • Discount matrix
  • Single stock
  • Variants
  • Kits
  • Bill of materials, drop shipment
  • Multiple Price Lists
  • Multiple Offers
  • Cross Sell
  • Up Sell
  • Substitute 

Media & Marketing

  • Top level source analysis
  • Media codes
  • Mailing lists
  • Multiple filters
  • Export to CSV
  • Customisable reports

Accounts Integration

  • Sage Line 50
  • Sage Line 100
  • Access Accounts Dimensions
  • AccPac